For our client – an international professional consumer credit collection services company – we are looking an experienced
Head of Collection
for relocation to Ho Chi Minh (Vietnam).
Who we are?
We are the first pan-Asian professional consumer credit collection services company. The Company seeks to bring world-class outsourced collection practices and efficiency to the South East Asian consumer finance market.
Why to apply?
- Exciting entrepreneurial opportunity to join a fast growing business across ASEAN
- Work with proven global entrepreneurs who have created significant companies and wealth
- Be part of the early team that creates a new market leader
What’s exciting about this opportunity?
- Reporting directly the COO, responsible for managing the soft collection unit, skip tracing to fulfil collection strategies implemented in our company.
- Develop all policies and documents needed to guarantee high level of collection activities efficiency
- Test systems and constantly check the quality of operators’ work
- Analyze collection metrics and adjust process to improve main indicators related to collection.
- Utilise your manager`s experience and the drive to develop a young team of professionals.
- Use your energy to build the pillars of the greatest collection company in Vietnam
- Influence the collection strategy through your feedback and knowledge from the “front line”.
- Work with a group of smart, fun and successful entrepreneurs and help establish our corporate culture.
Is this you?
- Passionate about, and have 5+ years of hands-on experience in setting-up, developing and managing operations in collections or call centre/customer care business.
- International experience is an advantage.
- Excellent people management and leadership skills.
- Strong written and verbal communication skills.
- Excellent user-level knowledge of supporting IT systems and new communication technologies.
- High level of responsibility and self-motivation.
- Have a bachelors degree in business/commerce, science, engineering or equivalent, international degree is an advantage.
- Fluent English is a must.
- You have to be ready to relocate to Ho Chi Minh (Vietnam). For this purpose we offer a relocation bonus.
- Very competitive salary
- Relocation bonus for expatriates from Europe or Overseas
- Young dynamic international team
- On-target bonuses and future corporate shares plan
Email your CV with attached files to: HR@EDELWEISSCONSULTING.DE